The plugin stopped to work

6.42K viewsIssues
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Hello. We have installed your plugin on our website and it was working fine but suddenly it stopped to work. I tried to see if there is any wordpress errors but there is no errors. I tried to upghrade all plugins. Still the same. The page and the page slug is set correctly. Also if I am trying to go to some question I get empty page with title of the quetion and that’s it. Can you help me please?

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Do you have paid support. So you could go to my website and find out where is the problem?

commented on answer

Yes we have. please visit here: https://anspress.io/membership/. Send us access to your site at [email protected]

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I have disabled all plugins but it still doesn’t work. What could be reason for that?

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No, I have most recent version of plugin.

http://www.sv-law.co.il/%D7%A9%D7%90%D7%9C%D7%95%D7%AA%D7%AA%D7%A9%D7%95%D7%91%D7%95%D7%AA/

Here is the page where the plugin must to appear. Also in options I set this page to be the main page of the plugin. And it was working fine. But few days ago suddenly it’s gone and now I have only the title. Also I have tried to go to demo question and it’s also empty. But the interesting thing that I didn’t get 404. Just the title

http://www.sv-law.co.il/%D7%A9%D7%90%D7%9C%D7%94/%D7%91%D7%93%D7%99%D7%A7%D7%AA-%D7%A9%D7%90%D7%9C%D7%94/

commented on answer

Please disable if you have enabled any plugin recently and then try. Check in error log and share with us.

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Hello,
I am not sure what do you mean by stopped working. You mean, you upgraded AnsPress from 3.x to 4.x? If so, please make sure to run upgrade process.